Customer Testimonials
They were knowledgeable,pleasant .detailed,on time.my waiting room was clean and comfortable.I was provided number for any questions I may have had
The BEST car buying experience we've ever had hands down. They made it so easy! We were there for an hour tops and took great care of us. We will be back! Thank you!
Evan Emrick was very friendly and professional. Made sure that we understood everything before we left.
There was a check engine light on, so made an appointment at the place I trust. They are always friendly and listen carefully. Their work is exemplary! I waited. Though they will also drive you over to nearby stores. Love there donuts and other snacks, coffee and/or water. A television keeps me occupied. Also, the restroom is really nice and always clean. There is a table for kids and a counter for plug-ins. Really good people and the mechanics are great 👍
Anyone can sell a car/truck, but the service department is what keeps people coming back.
Very friendly staff, and Shirley is fantastic to work with. We had a camera installed and it needed to be reworked. Shirley was proactive in reaching out to me to fix the issue, and worked in an appointment right away. A+ service
As always Scott our salesman is top notch! He knows what we like and doesn’t push us to do anything! Cruz is always looking for deals for us and we appreciate him!!!
Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!!
Service done when promised. The cost of the service was reasonable. I always bring my car to Dehaven for all my service needs.
Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department
Did not honor oil charge special offer. Over charged by $50. Servi e indicated it was because of shop fees.
They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside.
Had a great experience at Dehaven Chevrolet buying a new car Evan Emrick my salesperson very helpful of getting my new car very happy at that dealership !! All the people were very nice. Big shout out to Nick and Jasmine for there help
I visited without an appointment. They were able to get my car serviced within 48 hours. I appreciate the good service. Thanks to Mallory.
Extremely show. They over book appointments which bogs down service time and quality. A simple 20 minute oil change took 1 hour and 49 minutes. I had to sit and wait that long. I do not recommend, all Larry wanted to say was “We are just busy”. Yes, you are busy because you over book and destroy customer service.
They got the job done. Without having to come back the wait was pleasant and good.
I scheduled a routine oil change and tire rotation appointment. When I arrived I was told it would take at least 1-1/2 hours. When I signed and looked at my watch the service advisor became very defensive and condescending saying she can only work as fast as she can work and they have her really backed up and overloaded back there. This makes me question what the point of making an appointment is if the schedule isn’t kept. There was no communication with me the whole time I was there. I never received any texts as I normally do. ... Read More DealerRater - Sep 18, 2026
The service advisor, Mallory, acted like she was concerned and went out of her way to help me with this enormous engine failure on my engine. Every time I talked to her, she seemed genuinely concerned. and updated me throughout the process. The technician that did the work on my engine, Daniel Thompson, seems to do excellent work. He has worked on this truck before. and has done an excellent job. My truck was out of commission for 5 1/2 weeks due to a catastrophic engine lifter/camshaft failure that was no fault of my own. The dealership understood the hardship this ... Read More DealerRater - Sep 17, 2026
Friendly and knowledgeable and helpful on what needs to be done on vehicle at fair price
We been here for about 20-25 years now. Always do good work and keep us updated on the repair process.
I am always pleased with the service on my truck; it is very quick and I know that Shirley and Dan Thompson are both very honest so any repairs recommended I know are ones that are needed
Brian in service went above and beyond for us! I had an air leak in my tire, that we couldn’t find and he made sure to find a solution and kept us informed along the way! So thankful!
There are dealerships and car salesman, Then there is DeHaven Chevrolet and salesman like Evan and Business Managers like Nick. Top Tier. Hit up Evan, he’s professional and quick. Also shout out to their General Manager, Cruz. He stopped in to make sure everyone was taken care of and it really showed that they have a cohesive group there doing something special. Fun experience that I wish I didn’t put off for 8mo
Its always a pleasure to work with Cruz and all of the staff at DeHaven. He makes Buying process super smooth.
I went to DeHaven dealership with my budget totally figured out. I knew it would be tough for them to meet. Between Even and Cruz working with me, I got the car I wanted and the figures I needed. Thanks to both of you for all the time you spent with me and your patience. I am a proud owner now of a 2026 Chevrolet Trax RS. White Sand.
Staff was friendly and helpful. The one area to work on is your scheduling automation emails. I replied back to it and never received a response. I ended up calling a couple days later to schedule the appointment.
Decent place. I prefer they service center over other Chevy service center in town, although all services are pricey.
Our car-buying experience with DeHaven Chevrolet was outstanding from start to finish. We were looking for a very specific car, and through a nation-wide search, we found it on the DeHaven lot. Evan Emrick handled this long-distance transaction with the highest level of professionalism, taking care of every detail with a timely and clear response throughout the entire process. Evan picked us at the airport (on his day off) and had everything ready for us to inspect the car, do the test drive, and answered all our final questions. The car was exactly as advertised and in the outstanding condition ... Read More Google - Sep 7, 2026
Evan did an outstanding job working with us on a long-distance car purchase. He was extremely responsive to all of our questions and managed this transaction with the highest level of professionalism. We greatly appreciated his thorough and detailed attention to all the details to make this work out for us!
Facility is very clean and provides coffee and donuts to customers. The service staff was friendly and very accommodating… Very happy with my experience at DeHaven Chevrolet.
I like how they treat there customers, and they make sure they do a respectful job. And how they get the job done at a reasonable time. Where people or customers don't just be sitting there all day. And I love how they have the drinks, coffee and I love the popcorn while we're sitting there..
Pleasant experience as usual. Great dealership to purchase from and maintain as well... Always friendly and fast to get service finished. Well done again.
Took truck in for an oil change. It was completed in a timely manner and staff was extremely ftrendy and helpful
They were very helpful and convenient in working with me.Also Jenny Fudge did a amazing job helping me get all my car work looked at and figured out in a timely manner.They are honest and reliable and I would bring my Saturn aura xr back for all my needs.
Oil change visit went smoothly and quickly. I was satisfied with the service quality and speed.
Everyone is always kind when I get my car serviced. (Wednesdays they have donuts!) Thank you, DeHaven Chevrolet!
Professional, quick and super helpful. I was nervous about upgrading to the Chevy equinox ev from my bolt. Drew made it easy as he also upgraded from a bolt to an EV so he was able to answer my specific questions that I had.
Asked them to fix my cruise control while in the shop this morning and they told me there was nothing wrong with it. When I left, it still wasn't fixed!
Care about there customers , good communication, professional and knowledgeable about the part needed and were to get it.
Shirley always does a great job for me. Explains issues I may have and let's me know of any possible future concerns with my car.
Service staff were very friendly and welcoming, would give them a 5 star. As for oil change and tire rotation, oil change I guess was ok, I asked to check the air pressure in the tires when rotating. I guess I needed to be more clear and ask to put air in them if required. Each tire had different pressure with a difference of up to 8 lbs. I don’t get it, air is free for them to add air if needed. I left there and had to pay at a gas station to get air equal in all 4 tires. I ... Read More Google - Aug 20, 2026
I want to give a huge thank you to Evan Emerick at DeHaven Chevrolet. Evan went above and beyond to make sure my mother was able to get the vehicle she wanted while also making sure the entire process worked in her favor. What stood out most was that he didn’t make the experience feel like he was simply trying to sell a car. He was patient, helpful, attentive, and genuinely seemed invested in making sure she was comfortable with the decision and everything worked out properly. Evan made the process much easier for both of us. I truly ... Read More DealerRater - Aug 20, 2026
Great experience at DeHaven Chevrolet! Excellent service at a reasonable price. Customer service lounge is well-maintained, socked with goodies, and most importantly clean! I highly recommend DeHaven Chevrolet!
When in the buying process I expressed concern about the transmission several times, and the salesman acted as though I was crazy. I asked point blank if the fluid had been changed in it, and he said that doing so was a part of their regular checks, as with the engine oil and other fluids. After my purchase it was evident the engine oil hadn’t been changed, but the dealer said they’d change it the next day. However I was still led to believe the transmission fluid had been serviced. However, I quickly found out I had been ... Read More DealerRater - Aug 19, 2026
I've been going to Dehaven for 24 years. I have never been disappointed. Shirley has always been on top of things and is very knowledgeable.
The salesman don’t rush you or push you into anything you don’t want.
Great people, very easy to work with! Very reasonable pricing and get service work done in a timely fashion.
Adam was excellent to work with. I felt like he was very honest and transparent throughout the process. Jim Hooper has also incredible to work with. Of the 8 vehicles we’ve brought In recent years, Jim was by far the best to work with. Honestly, trustworthy, tentative, and overall just a genuine person. I’d highly recommend him!
Great dealership! Great people! Would highly recommend! You cannot beat the warranty they offer and the no haggle or hassle!
Friendly staff explanation was great on the work being done. Communication was excellent from the manager.
Exceptional been going to this dealership since 2012 and they’ve never let me down and done more for me and my family then any other surrounding dealerships. Would definitely recommend them over any other GM dealership. They are honest hard working aim to please. Each employee has superb skills and great personalities make u feel very comfortable and at home.
Overall pretty good, our vehicle has some uncommon issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I have needed to re-explain issues and cause every time I spoke to someone different. I also feel the dealership should talk to GM on our behalf, about our Issue rather than us needing to contact GM ourselves
Smooth and quick purchasing process.
I had an amazing experience working with Dehaven Chevrolet. They were friendly, knowledgeable, and genuinely helpful throughout the entire process. They answered all of my questions, never made me feel pressured, and made buying a car easy and enjoyable. Their service department is amazing, and they always communicate everything going on. I highly recommend DeHaven Chevrolet to anyone looking for a great car-buying experience!! They're the best everytime!
Seems to be clean and respectable business. Lots of vehicles to choose from and the sales people are professional.
Brought my 2026 Equinox in because it has been making a vibrating noise when the accelerator is pressed after getting up to speed. It has under 4K miles on it, bought new in February from DeHaven. Dropped it off on a Monday night, had an appointment on Tuesday at 10am, got a text late Tuesday saying they couldn’t get to it until Wednesday, got a call late Wednesday said they were done with it. I asked what they found and was told they didn’t find anything because they couldn’t replicate the issue and it was ready for pickup. ... Read More DealerRater - Aug 4, 2026
Great service, nice people, quality work, . I would recommend this place to others . Bye bye
Prompt and friendly initial greeting. Had paperwork ready and upon completion of service explained everything very effectively.
Great salesman
Clean, good selection and helpful sales peoples. Easy to work with and very professional . I would recommend to other people.
Good Experience. No issues. Straight Forward. Paperwork , Truck was Ready when they said it would be.
I'm not a Chevy guy about the vehicle for my wife but they were friendly and helpful
The service was good and very detailed . Thank you for responding quickly and giving me the information on my car.
Great experience. Kept me informed. Upfront about costs and allow me to make a decision whether I want the service or not.
Kaylee was very helpful, courteous and knowledgeable would recommend her. arrested very good job taking care of me as well.
I have a windshield solvent pump that went out 7 weeks ago no replacement part and no answer when it will be in. So sad to own new vehicle and can't get it fixed. I Will NEVER BY ANOTHER GM VEHICLE. What poor service to the customer.
I like this dealership! Everyone is friendly and helpful . I would recommend this place to others
Great customer service definitely will recommend to anyone for getting their vehicle serviced and buy
Went in for a recall on my Traverse. I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we took advantage of her being home over the summer and ready for the fall.)I arrived, and upon check in was informed the part needed for the repair needed to be ordered and it would be 3 weeks before arrival. I explained my confusion as to why this wasn't done when I called for the recall repair to begin with, especially since the VIN was ... Read More DealerRater - Jul 26, 2026
Jenny and Kylee are very good at what they do. Very informative, friendly and just good at what they do!
Mark was excellent, asked us what we wanted and found us multiple options. Thank you mark williams
Excellent service! Service was done timely and price was slightly under the amount quoted by the service team.
All of my vehicles I bring to this dealership. Brian rotter was very helpful to me. Explained the right service for my silverado Thank you!
The body shop Mgr Patrick took care of my issues!!! Very good man!! Sensitive to my needs
The van was supposed to get an oil change and tire rotation. Oil change was done. Tire rotation was not. When the van went in tire light was on indicating low tire pressure. It was still on when we got it back. I found a screw in the tire I specifically asked them to look at. Apparently they didn't look at the tires or rotate them.
Most of the time, I am disappointed with their service, but they are convenient because I live two blocks away. Kylee Richey never informed me why my service was taking so long. It took an hour and a half to repair a leaking tire that should have taken at most 30 minutes. I made an appointment for 8 a.m. so I wouldn't be placed on a wait list. Maybe if she had kept me informed about the time, it wouldn't have bothered me so much.
Timely and courteous service. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced.
I would definitely recommend anyone to come here. Had an amazing experience working with Kolbe and the rest of the team.
I have been buying from and using DeHaven Service for years and are A+ in Service and quality of work. Always upfront, personable and excellent work.
Mark Williams was awesome! So helpful! Adam was great, we were in and out in an hour total!
I highly recommend this dealership, especially Kyle! I purchased a diesel Chevrolet Suburban from them, and Kyle was extremely helpful throughout the entire process. He even gave me his personal phone number and responded to my questions after business hours. Even after I purchased the vehicle, he continued helping me with some additional documents. If you are looking for a Chevrolet, definitely come to this dealership and ask for Kyle. He is a true professional and genuinely cares about his customers. Thank you so much, Kyle!
I went in to DeHaven service late June for 60K service. It was 3 in the afternoon. They said they could not replace the spark plugs. The engine needed to be cooled, and it was too late. So, I scheduled a separate appointment for a morning. I took the car in around 7:50. I was told it would take several hours. I was done by 8:35. This makes no sense. If I had to schedule a separate appointment, why didn't the online scheduling service prevent a late afternoon appointment?? Ever since this dealership became DeHaven, it has gone down. I realize the ... Read More DealerRater - Jul 14, 2026
Mark Williams was awesome! Highly recommend, we were in and out when we bought the vehicle. Thank you guys again!
We feel the price of our new vehicle was fair we been looking for a while. Didn't enjoy the salesman attitude. Please have all your information like insurance ready and that may have been a difference in salesman patience. Salesman did take the time and showed everything in the car. We're old and im sure patience was needed. The price the interest we are paying we really think we got a good deal.
Friendly, professional. The work was completed quickly. Very easy to work with. Kylie kept me up to date and Ryan provided excellent service as well. That is why I buy from Dehaven!
I had a genuinely great experience buying my car here.
As someone who gets anxious making big financial decisions, I was honestly expecting buying a car to be miserable. It wasn't.
Jon was the first person I talked to when I called, and Evan handled everything after that. This was my first time buying a car from a dealership, so I definitely had a lot of questions. Evan took the time to explain everything without making me feel like I should already know it, and I never felt pressured into making a decision.
The biggest thing that stood out ... Read More Google - Jul 10, 2026
Had a great experience working with Evan. The process went smoothly. Evan communicated with us every step of the way. Highly recommend working with DeHaven and Evan.
Great service!! Highly recommend Evan ⭐️ as a sales person.
Great salesman and quick sale in and out in just over an hour thats great!! Great job Colby!
Did a great job on my Corvette! I bought my car there and they do all the service work on it.
I don't leave reviews often, but this one deserves it.
Jon answered when I first called and got everything rolling, and Evan helped me through the entire buying process. This was my first time buying a car from a dealership, so I had a million questions, and he never once made me feel dumb for asking them. He was upfront, patient, and honestly just easy to talk to.
I never felt like I was being sold to. It felt like they actually wanted to help me find the right car and make sure I understood everything before signing. By ... Read More DealerRater - Jul 10, 2026
My experience was great they will be my dealership for all my needs in the future
Great service. Highly recommend Evan as a sales person. First time at DeHaven, would buy again
Service department is a joke! All they want to do is sell cars and not Service them. Won't waste anymore money at this dealership!! Can't give you a loaner car.
Erik was very knowledgeable and kind. Price was competitive. Nick had all the paperwork ready to sign.
I started this buying process online. Because of my schedule I had trouble finding a good time to contact the dealership by telephone. I was finally able to connect with Drew and he was fantastic. Took a 3 hour trip to see the vehicle and meet Drew and Nick. Both made the buying process an easy experience. Drew is a riot! I'm not sure he knew just how hot it was upstairs! Thanks for working with me.
Outstanding service advisor along with outstanding service. Always well taken care of at DeHaven. Feels almost like family
