Welcome to DeHaven Chevrolet

Went in for a recall on my Traverse. I called in to schedule, provided my VIN and scheduled the following week. (This is my daughter's vehicle for college so it was important that we took advantage of her being home over the summer and ready for the fall.)I arrived, and upon check in was informed the part needed for the repair needed to be ordered and it would be 3 weeks before arrival. I explained my confusion as to why this wasn't done when I called for the recall repair to begin with, especially since the VIN was provided to confirm it was part of the recall. No explanation for the lack of awareness. I had rearranged my schedule and my daughter's commitments to drop of the vehicle and be without it for an afternoon. I got a call about 3 weeks later to schedule. I scheduled and asked how long the repair would take so we could plan appropriately. I was told "not even an hour, probaly like 30 min." My daughter brought in the vehicle planning to stay during the repair. Upon check in, she was told 2- 3 hrs. I then left work to pick her up. While en route home, I got a call saying the work was done. This was about 40 mins after her drop off. The individuals working were pleasant and professional but there is a serious lack of consideration for the time of the consumer. I suspect this is a lack of communication on their end, versus intentional. Nonetheless, I would not buy a vehicle from DeHaven or go for a repair except for those necessitated by a recall.

Jenny and Kylee are very good at what they do. Very informative, friendly and just good at what they do!

Mark was excellent, asked us what we wanted and found us multiple options. Thank you mark williams

Excellent service! Service was done timely and price was slightly under the amount quoted by the service team.

All of my vehicles I bring to this dealership. Brian rotter was very helpful to me. Explained the right service for my silverado Thank you!

The body shop Mgr Patrick took care of my issues!!! Very good man!! Sensitive to my needs

The van was supposed to get an oil change and tire rotation. Oil change was done. Tire rotation was not. When the van went in tire light was on indicating low tire pressure. It was still on when we got it back. I found a screw in the tire I specifically asked them to look at. Apparently they didn't look at the tires or rotate them.

Most of the time, I am disappointed with their service, but they are convenient because I live two blocks away. Kylee Richey never informed me why my service was taking so long. It took an hour and a half to repair a leaking tire that should have taken at most 30 minutes. I made an appointment for 8 a.m. so I wouldn't be placed on a wait list. Maybe if she had kept me informed about the time, it wouldn't have bothered me so much.

Timely and courteous service. Informative, accommodating, and welcoming. I was offered rebate on parts that were needed to be replaced.

I would definitely recommend anyone to come here. Had an amazing experience working with Kolbe and the rest of the team.

I have been buying from and using DeHaven Service for years and are A+ in Service and quality of work. Always upfront, personable and excellent work.

I have been buying from and using DeHaven Service for years and are A+ in Service and quality of work. Always upfront, personable and excellent work.

Mark Williams was awesome! So helpful! Adam was great, we were in and out in an hour total!

I highly recommend this dealership, especially Kyle! I purchased a diesel Chevrolet Suburban from them, and Kyle was extremely helpful throughout the entire process. He even gave me his personal phone number and responded to my questions after business hours. Even after I purchased the vehicle, he continued helping me with some additional documents. If you are looking for a Chevrolet, definitely come to this dealership and ask for Kyle. He is a true professional and genuinely cares about his customers. Thank you so much, Kyle!